Privacy Policy

In this Policy, Personal Information means information or a set of information that identifies, or could be used to identify, an individual or entity. Except as described in this Policy, Skylio will not give, sell, rent, or loan any Personal Information to any third party.

Personal Information does not include “Usage Data,” which we define as encoded, anonymized, or aggregated information collected about a group or category of services, features, or Users that does not contain personally identifying information. Usage Data helps us understand trends in Service usage so that we can improve features or tailor the Service.

In addition to using Usage Data internally, we may share Usage Data with third parties, including customers, partners, and service providers, for purposes such as improving the Service, research, advertising, and marketing. We do not share Usage Data in a way that enables third parties to identify you personally.

1. What Do We Mean by Personal Information?

Personal Information refers to data that identifies or could be used to identify an individual or entity. Skylio does not share such information with third parties, except as described in this Policy.

As noted, Personal Information does not include Usage Data.

2. How Do We Collect, Use, and Share Information?

a. Information You Provide

When you register for the Service, we may collect details such as:

  • Name, email, phone number
  • Company and website information
  • Billing details (e.g., credit card)

We may also retain:

  • Contents of messages you send
  • Information in User Content you post or upload

Uses of Personal Information include:

  • Operating and improving the Service
  • Billing, authentication, and fraud prevention
  • Customer support and communication
  • Research and analytics
  • Marketing (with opt-out options)

We may also combine Personal Information with third-party analytics for a broader user profile.

⚠️ Note: Skylio will never email you asking for account information. If you receive such an email, forward it to [email protected].

b. Information from and Shared with Third Parties

If you use a third-party login or connection, that provider may share certain information (e.g., User ID, access tokens, permissions granted, or public information).

Skylio may share Personal Information with trusted third-party service providers (such as payment processors, hosting partners) to operate the Service. We do not allow these providers to use Personal Information for marketing.

c. Analytics Information

We use third-party analytics tools to measure traffic and usage trends. These tools may collect browser data, visited pages, and add-on information. This data may be combined with Personal Information to serve you better.

d. Log Files

We automatically collect technical information such as:

  • IP addresses
  • Browser and operating system
  • ISP details
  • Search terms and referring/exit pages
  • Date/time stamps and clickstream data

This information is used to analyze trends, administer the Service, and improve features.

e. Cookies

Cookies are small files stored on your device to recognize your browser and preferences.

We use:

  • Session Cookies (temporary, deleted when you close the browser)
  • Persistent Cookies (remain after closing the browser, for easier login and personalization)

Cookies allow us to:

  • Display relevant content
  • Improve usability
  • Provide a better marketing experience

For details on our cookie use, or to request compliance with local regulations, contact [email protected].

f. Clear Gifs / Web Beacons

These track anonymous usage patterns and email engagement (opens and clicks). They help improve reporting and Service performance.

g. Data Integration

To connect with third-party applications, we may securely store App Credentials in encrypted form. These are only used to facilitate authorized data exchange.

Skylio is not responsible for the privacy practices of third-party applications.

h. Other Information Sharing

We may disclose information:

  • To comply with legal requests (e.g., subpoenas, court orders)
  • To enforce our Terms of Service
  • To investigate suspected fraud, threats, or illegal activities

We may also share data across Skylio entities (affiliates, subsidiaries).

3. Links to Other Websites

Our Service may link to third-party sites and apps. We are not responsible for their content or privacy practices. You access them at your own risk.

4. Public Forums

If you post in blogs, forums, or community areas, your content and Personal Information may become publicly visible. Removal requests can be sent to [email protected], but cached or saved copies may remain accessible.

5. Customer Testimonials

We may post customer testimonials containing Personal Information, with consent.

6. Protection of Information

We use security safeguards such as:

  • SSL encryption
  • Firewalls
  • Administrative procedures

Despite these measures, no internet transmission is 100% secure. Exercise caution when sharing sensitive data.

7. Choice

You may decline to provide Personal Information, but this may limit access to certain services.

To opt-out of marketing emails or data transfers to third parties, contact [email protected].

8. Correcting and Updating Information

Customers may update Personal Information by logging into the Service.

Requests for deletion or correction can be sent to [email protected]. We aim to respond within 30 business days.

9. Do Not Track

We do not respond to browser-based “Do Not Track” signals.

10. Data Retention

We retain Personal Information for as long as needed to provide the Service and meet legal, financial, and compliance obligations.

11. Children’s Personal Information

We do not knowingly collect data from children under 13. If you believe we have, contact us to request deletion.

12. GDPR Rights

If you are an EU data subject, you have rights including:

  • Access to your data
  • Right to be informed
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise your rights, email [email protected].

13. Changes to this Policy

We may update this Policy periodically. Significant changes may be communicated by email or site notice. Continued use of the Service constitutes acceptance.

14. Business Transactions

If Skylio undergoes a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of that transaction.

15. Contact Us

For questions or concerns about this Policy, contact:
📧 [email protected]